Widerrufsrecht

    • Returns & Refund Policy

    • Last Updated: October 29, 2026

    • Welcome to dasgh.shop. We are committed to ensuring a reliable and transparent shopping journey for all our customers. Please review our comprehensive guidelines regarding shipping, order processing, and returns below.

    • Shipping Coverage & Delivery Schedules

    • Delivery Regions: We proudly offer international shipping services to Germany and various other designated countries.

    • Order Processing: All orders are meticulously handled, verified, and prepared for dispatch within 1 to 3 business days.

    • Transit Duration: Standard delivery typically requires between 7 to 15 business days following shipment.

    • Cash on Delivery (COD) Terms & Payment

    • Exclusive Payment Method: We operate entirely on a Cash on Delivery (COD) framework and do not accept any alternative online payment solutions or electronic transaction methods.

    • Payment Procedure: There is no requirement for online payments or upfront deposits. Simply inspect your package upon arrival and hand the cash payment directly to the delivery courier.

    • Zero Hidden Fees: Rejecting a delivery or processing a return involves absolute transparency with no extra administrative costs or hidden penalties.

    • Return Period & Eligibility

    • Refund Window: Customers have a 14-day window from the exact date of receipt to request a return and refund. Requests made after this 14-day duration will not be honored.

    • Item Condition: Returned merchandise must remain unworn, unaltered, and free of any artificial modifications or damage. Products should be sent back in their original packaging alongside all included accessories.

    • How to Initiate a Return

    • To request a return within the permitted 14-day period, please reach out to our customer service email:

      • Support Email: keng.0622461805@gmail.com

    • Required Details: Please provide your order number, full name, delivery address, product name, and the reason for your return.

    • Damaged or Incorrect Deliveries

    • If you happen to receive an incorrect or damaged product, please notify keng.0622461805@gmail.com within the 14-day receipt period.

    • Please provide clear photos or a brief video displaying the issue along with the shipping label so we can swiftly arrange a replacement or refund.

    • Refund Processing for COD Orders

    • Since orders are settled via cash upon delivery, refunds are managed individually. Once your return arrives and passes inspection, our support team will contact you directly to establish a secure alternative payout channel, such as a direct bank transfer.