Versand

Shipping & Delivery Protocol

Last Updated: September 15, 2026

Welcome to dasgh.shop. Please read through our logistics guidelines, delivery schedules, and payment terms outlined below.

1. Delivery Zones & Freight Rates

  • We currently ship orders exclusively to addresses located within Germany.

  • Shipping Cost: Standard delivery is completely free of charge. There are no concealed handling charges or extra delivery surcharges added to your order.

  • Service Limitation: Orders with destination addresses outside of our designated German shipping region cannot be accepted or dispatched.

2. Settlement Method & Courier Network

  • Payment Terms: We operate strictly through a Cash on Delivery (COD) framework. Online payments before delivery are not supported; no payment is charged online, cash is handed directly to the delivery agent upon parcel inspection, and no hidden fees apply for rejections or returns.

  • Carrier Partners: Deliveries are handled by dependable regional logistics providers, including DHL, DPD, UPS, and local postal systems.

3. Order Preparation & Fulfillment

Purchases are verified, packed, and prepared within 1 to 3 business days. Operational handling commences immediately after contact details are successfully validated. Orders placed over the weekend or on public holidays begin processing on the next working day.

4. Delivery Timeframes

  • Handling Duration: 1–3 Business Days

  • Transit Duration: 7–15 Business Days

  • Total Expected Delivery Window: 8–18 Business Days. These schedules are operational estimates and may vary depending on courier efficiency, local weather conditions, and regional logistical factors.

5. Tracking Your Shipment

Once your package is dispatched, a notification email containing your tracking details will be sent. Tracking updates generally take 24 to 72 hours to appear within the carrier's digital tracking network.

6. Potential Transit Interruptions

We are not responsible for delivery delays caused by severe weather events, national holidays, transport blockages, heavy seasonal package volumes, or unforeseen force majeure incidents.

7. Order Modifications, Cancellations & Returns

  • Before Dispatch: You may request changes or cancellations during the initial 1–3 day handling phase.

  • During Transit: Once the parcel has left our facility and is en route, it cannot be recalled, redirected, or altered.

  • Returns: Per our return guidelines, you have a 14-day post-delivery window to request a return. Please accept the package, complete the cash payment upon delivery, and contact us to organize an authorized return and bank transfer refund.

8. Pricing, Taxes & Customs

Standard delivery is entirely free. All relevant taxes, such as VAT, are fully built into the final retail price, ensuring there are no unexpected customs clearance costs upon arrival.

9. Customer Delivery Responsibilities

Buyers are required to supply a precise and reachable shipping address, ensure someone is available to accept the parcel, and have the exact cash payment ready for the delivery courier.

10. Customer Support & Assistance

For help with delivery tracking, schedules, or order updates, please reach out to our team at keng.0622461805@gmail.com.